“Maintaining the highest standards of cleanliness and hygiene is essential in hotel kitchens, and our team of experienced hotel stewards is dedicated to ensuring that these standards are met. From deep cleaning equipment to sanitizing surfaces, our stewards perform a wide range of duties to maintain the highest levels of cleanliness and safety in the kitchen.”
• Rotate stock (e.g., plates, glasses, hotboxes) bringing wares from storage bin or areas into kitchen.
• Coordinate tasks and work with other departments to ensure that the department runs efficiently.
• Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.
• Comply with quality assurance expectations and standards.
• Ensure proper and safe handling and storage of equipment, returning equipment to appropriate location.
• Follow appropriate personal hygiene procedures to ensure food served to guests is safe for consumption, including disinfecting hands prior to handling food and wearing a hat/hairnet and proper footwear.
• Report maintenance issues immediately to appropriate personnel (i.e., management or maintenance).
• Assist with Banquet plate-ups.
• Communicate any assistance needed during busy periods to the Chef to ensure optimum service to guests.
• Maintain up-to-date knowledge of company Food Safety Programs within assigned area of responsibility, as well as all local, state, and federal regulations.
• Clean and mop all areas in assigned departments (e.g., sink area, shelves and counters in dish room, tops of chemical bottles, outside of the dish machine, dish room door and walls, bus carts).
• Clean and maintain sanitation areas and organize cleaning supplies including hanging up mops and brooms.
• Dispose of glass in the proper containers.
• Clean and maintain loading dock areas.
• Empty full trashcans, ensuring each can is clean, relined, and covered, and maintain dumpster area.
• Break down cardboard boxes and place them and other recyclables in the recycle bin. • Clean ceiling, walls, and vents in dish room. • Organize supply rack, including pots, pans, serving spoons, utensils, etc. • Keep sanitation closets locked and shut.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Move over sloping, uneven, or slippery surfaces.
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Ensure water temperature, and chemical levels are appropriate to run the dish-washing machine, and complete proper documentation.
• Clean the dish-washing machine, including removing trash and spraying the inside of the machine, cleaning and unclogging the spray arms and jets, cleaning the outer surfaces of the machine and troubleshoot dishwasher malfunctions as required.
• Ensure clean wares are stored in appropriate areas.
• Inspect, pull, and stack cleaned items, send soiled items back for re-scrubbing and re-washing.
• Sort silverware with eating surfaces facing up into separate cylinders and wash/rewash.
• Allow cleaned items to air dry.
• Spray all racked items with hot water to loosen and remove food residue.
• Sort and soak silverware.
• Rack dirty items (silverware, plateware, etc).
• Breakdown dirty bus tubs.
• Use detergent, rinsing, and sanitizing chemicals in the 3-compartment sink at the appropriate levels to clean dishes, ensuring the chlorine levels are between 50 and 100 parts per million and that the water temperature is sufficiently hot.
• Collect dirty pans from the cooking line and transport to pot station for cleaning.Â
• Organize cleaning chemicals and supplies and ensure they are stored appropriately and kept separate from food products.
• Keep hand wash stations maintained (for example, supplied with soap, towels, stepon trashcan, gloves, and proper signage) and fully functional.
• Operate cleaning equipment and tools to ensure only clean and sanitary items are used in the kitchen, including operating the dish machine, pot-scrubbing station, and trash compactor.
• Wash and disinfect kitchen area including tables, tools, knives, and equipment to ensure sanitary conditions and meet the departmental standards, including using sanitizers required by health department.
• Follow and ensure compliance with sanitation and cleaning procedures and pest control guidelines, reporting pest control issues to appropriate personnel.
• Complete cleaning checklists to determine appropriate timelines for cleaning and sanitizing (such as floors, equipment, drains, walls, surfaces, doors, lights, and trashcans).
• Direct and assist Stewards in order to make clean up a more efficient process.
• Disassemble and assemble kitchen equipment following safety procedures when cleaning.
As one of the network’s largest kitchen vent hood cleaners, we pride ourselves on our dedication to performing detailed inspections before every service. We can ensure a complete cleaning of your kitchen’s vent hood filter system.
Vent hood filters become clogged with grease quickly and, if left uncleaned, your kitchen will not be able to ventilate properly. This also reduces your energy cost.
We take the necessary steps so that out-of-sight areas in your exhaust hood system are treated just as well as any other part of your kitchen.
This doesn’t just include the outside of your exhaust hood, but every inch of the inside and connecting ductwork as well.
billed weekly hours
satisfied clients
5 star service
qualified staff
HACCP Certified
Eco Lab Chemical CertificationÂ
Food Safety certificates
Customer support
24hrs / 7 Days
Phoenix Hospitality Group offers stewardship and commercial cleaning services for hotels, with a focus on maintaining the highest standards of cleanliness and hygiene in the kitchen. Our services include deep cleaning equipment, sanitizing surfaces, cleaning glassware, chinaware, utensils, and cutlery, deep-cleaning floors, and disposing of waste.
A hotel steward is responsible for maintaining cleanliness and hygiene in hotel kitchens. They perform a wide range of duties, including cleaning and sanitizing equipment, cleaning glassware, chinaware, utensils, and cutlery, deep-cleaning floors, and disposing of waste. All jobs are performed in accordance with safety protocols and standards to ensure safety.
Phoenix Hospitality Group has a Compliance Officer and trainers who ensure that all industry standards are met and implemented at our sites. Additionally, our sites are audited weekly, and we have an Operation Team Manager on call to address any questions or concerns during the team’s service.
Phoenix Hospitality Group has a four-step recruitment process that includes sourcing and screening, interviews, reference checks, and job offer and onboarding. Our staff receives regular training in food safety, and they are up to date with the latest chemical certifications. With ongoing training, communication, and coaching, our team is committed to providing the best possible service and maintaining the highest levels of compliance.
At Phoenix Hospitality, the health and safety of all individuals who enter the kitchen is our top priority. Our stewards are fully trained and equipped to meet the strict safety protocols and standards required in the industry. With full food safety certification, knowledge of kitchen equipment usage and maintenance, and experience handling hazardous materials, our stewards are ready to tackle any challenge that comes their way.
To ensure the highest level of service, our sites are audited weekly. Additionally, we have an Operation Team Manager on call to address any questions or concerns during the team’s service. Our team is committed to providing the best possible service and maintaining the highest levels of compliance.
Phoenix Hospitality Group has a team of highly skilled and knowledgeable hospitality experts who are dedicated to providing the highest levels of cleanliness and sanitization. With over 20 years of experience in the industry, our team understands the importance of meeting and exceeding your expectations. Lead by an Executive Chef and Culinary Lecturer with extensive experience in prestigious hotels and cruise ships, our team is equipped with the knowledge and expertise needed to succeed.
Maintaining the highest standards of cleanliness, hygiene, and safety is essential in hotel kitchens to ensure the health and safety of all individuals who enter the kitchen. At Phoenix Hospitality Group, we take the importance of cleanliness, hygiene, and safety very seriously, and our team of experienced hotel stewards is dedicated to ensuring that these standards are met. With full food safety certification, knowledge of kitchen equipment usage and maintenance, and experience handling hazardous materials, our stewards are ready to tackle any challenge that comes their way.
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